An i3 Initiative

Nexus

Expanding UConn's beloved student success platform, together.

Nexus is a widely used, deeply valued UConn-built platform. i3 is rebuilding it from the ground up while preserving the workflows, relationships, and institutional knowledge that people across the University depend on every day.

New Nexus Home Base showing student success insights, engagement indicators, and persistence information.
A working preview of the new Nexus Home Base.

01 / The platform today

Nexus is already central to student support at UConn

Nexus connects people and information across the University. Advisors, faculty, student-support teams, program staff, and administrators use it to understand a student's experience and coordinate meaningful support.

The platform supports advising and appointments, shared notes, communications, kiosks, events, mentoring, cohort management, student profiles, reporting, and many other workflows. That breadth reflects years of UConn-specific practice and substantial daily use.

2025–26 academic year
6M page views
Spring 2026
1.7M page views
March 2026
575K page views
Across UConn
233 user networks

Nexus already supports advising, appointments, shared notes, communications, kiosks, events, mentoring, cohort management, tutoring, student-facing tools, reporting, and cross-campus coordination.

Why rebuild Nexus?

02 / Why rebuild

Protecting what works with an eye toward the future.

Nexus has grown far beyond the conditions in which it was first designed. Its value is clear, but its original architecture and operating model make it increasingly difficult to improve the experience, connect new data, and respond to changing student-success needs.

The goal is not to discard a trusted platform. It is to modernize the interface, architecture, integrations, data access, and analytical capabilities while carrying forward the UConn-specific functionality people rely on.

  • Build on a proven foundation

    Preserve the UConn-specific capabilities, workflows, and adoption that already make Nexus valuable.

  • Create room for new use cases

    Expand support for advising, student success, faculty, programs, and institutional leadership.

  • Introduce the Insights Hub

    Bring persistence, LMS engagement, survey, and course-pattern insights into one actionable environment.

  • Connect the student-support experience

    Strengthen academic context, communications, referrals, coordinated outreach, and follow-through.

Redesigned Nexus student profile overview with contact, enrollment, advising, and academic information.
The redesigned Student Profile brings essential context into a clearer workspace.
See how we’re building it

03 / Shared direction

Built with the people who use it

The roadmap is being shaped through the January 2026 Nexus survey, platform usage data, existing feature inventories, stakeholder interviews, focused planning sessions, prototype reviews, user testing, and direct feature requests.

Advisors, faculty, student-services teams, program leaders, administrators, and students each see a different part of the system. Bringing those perspectives together helps the team understand not only what to build, but why a workflow matters and where change could create unintended friction.

Survey responses
192
Said Nexus supports their work effectively or very effectively
90%
Use Nexus daily
87%
People identified for interviews across 7 audience groups
155

Among respondents who selected a direction, 110 preferred an internal rebuild and 10 preferred purchasing a commercial platform.

Research representation

Who we're engaging

Audience perspectives

  • Professional advising staff
  • Student-support and professional staff
  • Faculty and faculty advisors
  • University administration
  • Undergraduate students
  • Graduate students

Campus and unit perspectives

  • Undergraduate Advising
  • The Graduate School
  • Student Life and Enrollment
  • Vice Provost for Student Success
  • Dean of Students
  • Residential Life and Housing
  • Academic Achievement Center
  • Center for Students with Disabilities
  • Student-Athlete Success Program
  • Career Services
  • Student Activities
  • International Student and Scholar Services
  • Schools and colleges, including CLAS, Business, Engineering, Fine Arts, Nursing, Pharmacy, and CAHNR
  • Regional campuses, including Avery Point, Hartford, Stamford, and Waterbury
  • Faculty advising representatives
  • Undergraduate and graduate student representatives
Explore what is already underway

A key project principle

A gradual transition, not a disruptive replacement

New features will be introduced alongside the existing Nexus platform. People will be able to test, adopt, and improve the new experience gradually while the current system continues to support daily work. A full transition will happen only after the new platform has reached sufficient maturity, trust, and adoption.

04 / Work in progress

What is already underway

The rebuild is already producing working product experiences and meaningful new capability, grounded in what the UConn community has asked Nexus to do next.

Project status as of

Student Profile in development

Academic context, engagement history, flags, referrals, messaging, and coordination in one clearer workspace.

Broader audiences and use cases

Support for advisors, student-success teams, faculty, programs, and institutional leadership.

Grounded in real demand

Shaped by survey findings, usage data, feature inventories, and ongoing stakeholder interviews.

New Nexus student profile detail showing personal information, contact details, and student record context.
Profile information reorganized for faster scanning and better coordination.

A newly-designed Student Profile

The redesigned profile is more than a visual update. It brings academic information, engagement history, advising context, flags, referrals, messaging, and coordination tools into a more coherent workspace so teams can understand what matters and act with better context.

A major expansion of Nexus

Insights Hub

The Insights Hub will provide customizable reporting and student-success intelligence at the institutional, school, college, program, cohort, and individual-student levels. Initial work includes persistence scoring, LMS engagement, survey-based insights, difficult course combinations, and tools for exploring relationships across student data.

Customizable reporting

Views tailored to different units, populations, and questions.

Student-success scoring

Persistence, engagement, survey, and academic indicators.

Cohort and population insights

Institutional, school, college, program, and subgroup views.

Exploration and evaluation

Tools to identify patterns, test assumptions, and assess interventions.

See the rollout approach

05 / Direction

What comes next

The direction is clear: delivery will be incremental, evidence-driven, and grounded in working product experiences.

  1. Build alongside the current Nexus

    Develop the Student Profile, Insights Hub, messaging, referrals, academic context, and other core capabilities while the current platform remains fully available.

  2. Release working features early

    Introduce usable components to selected groups as they are ready instead of waiting for one large launch.

  3. Test with real users

    Use stakeholder interviews, pilot groups, usage data, and direct feedback to refine workflows and validate the product.

  4. Expand access gradually

    Bring more users and units into the new platform as capabilities mature and confidence grows.

  5. Transition only when ready

    Move toward full adoption after the new Nexus reaches sufficient maturity, coverage, trust, and institutional readiness.

Meet the people shaping the work

06 / Project team

Meet the team

Natalie and Brooke lead the public-facing needfinding work, supported by deep Nexus stewardship, product direction, and technical leadership.

  1. Project co-lead

    Brooke Foti Gemmell

    Needfinding and Stakeholder Engagement

    Brooke co-leads stakeholder research and product discovery, organizing outreach, facilitating conversations, and ensuring perspectives from across UConn shape the work.

    View Brooke's LinkedIn profile
  2. Brian Kelleher

    Technical Lead and Principal Developer

    Brian leads the technical architecture and engineering direction for Nexus. He is responsible for turning the product vision into a durable, secure, scalable platform and guiding the development decisions that will shape Nexus for years to come.

    View Brian's LinkedIn profile
  3. Project co-lead, UX Design Lead

    Natalie Lacroix

    Needfinding and UX/Product Design

    Natalie co-leads stakeholder research and product discovery, translating interviews, workflows, and user feedback into prototypes and the emerging Nexus experience.

    View Natalie's LinkedIn profile
  4. Joel Salisbury

    i3 Director, Product Direction and Development

    Joel helps guide Nexus product direction and priorities while contributing directly to architecture and development.

    View Joel's LinkedIn profile
  5. Jeff Winston

    Creator and Steward of Nexus

    Jeff created and has guided Nexus through years of growth across UConn. His institutional knowledge, data discovery history, lessons learned, and understanding of how people use the platform are foundational to the rebuild.

View the platform roadmap

07–08 / Feature roadmap

Explore the Nexus roadmap

Sign in with your NetID to view the platform capability overview, requested features, and current roadmap status.

Log in with NetID

Shape what comes next

Help build a better Nexus

Have an idea for Nexus?

Tell us what would make Nexus more useful for your students, team, department, or program.

Submit a Feature Request

Let's talk about how your team uses Nexus

Meet with i3 to discuss your workflows, challenges, current use cases, or ideas for the new platform.

Schedule a Planning Session